Our Privacy Policy is all about protecting your personal information. In general terms it explains how Cut Rate Removals protects the privacy of the information in terms of the Privacy Act 1988 (Cth) Act and the Australian Privacy Principles. Cut Rate Removals is governed by the Act and will maintain corporate processes and procedures regarding all your personal information and how it is collected, used, disclosed, retained, and disposed of. All our procedures will be in compliance with the relevant legislation from time to time.

What we may collect

In the course of a business transaction between yourself and Cut Rate Removals, we may collect any of the information including but not limited to your name, addresses, telephone numbers, email addresses, credit cards and bank details. We may also require you to provide information about other people, such as your personal representative or a relative. You are required to advise those people you have given us their information.

Reason to collect your personal information

We require your personal information so we can undertake business transactions between yourself and Cut Rate Removals.

The main reason is to provide removalist services and any other related activity or service that will faciliate the transactions between us.

How personal information is collected

Cut Rate Removals collects your information directly from you via the completion of forms manually and online data forms.

Third parties may provide us with information about you as required from time to time or when it is a requirement of the law.

Use and Disclosure

We use the information collected about you to provide you our services and products. The information can also be used for marketing and analyzing behaviour patterns of past, present, and future customers of Cut Rate Removals and third parties interacting with us.

We will only disclose information about you to third parties when legally required to do so or it is appropriate for the purpose of consumating business between yourself and Cut Rate Removals.

Information Accuracy

You warrant that the information you provide to us is complete, accurate, and up to date as is practical to do so. We rely on your accurate information to allow us to do business with you.

Correcting your personal information

You have the right to access your personal information for the purpose of correcting any errors or inaccuracies. You are required to put any requests in writing.

 Security of Personal Information

We use both hard copy forms and records as well as electronic means to store your information. Some information is stored on shore and also in the cloud in servers outside Australia. Only Authorized personnel within Cut Rate Removals is allowed to access your information. This access is only granted for the purpose of doing business with you.

Internal and External Websites

If you access third party websites or the internet in general via links on our website, we do not vouch for the privacy policies of the sites you visit. You have to satisfy yourself regarding the security of your personal information with those sites you visit.

Questions and Complaints

If you have any questions or complaints about your personal information and this Privacy Policy, you are directed to contact Cut Rate Removals in writing sent to the following address:

Cut Rate Removals

PO Box 266 Banyo 4014, Brisbane, QLD